Data Collection Agent (DCA)
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      User-Friendly EKM Instructions

      User-friendly instructions on installing EKM

      1. If these two don’t exist, please move to the next step. Uninstall from Programs and Features: FMAudit Onsite & HP JetAdvantage Management Connector
      2. Download the new DCA from either of these links: Windows or Mac
      3. Run the installer, it is mostly next, next, next.
      4. Once installed, you will see an Initial Settings Window
        • The license provider code is _______ (lower case) (this code will be in the initial email we provided to you)

      5. On the next screen enter the unique key:

        - License Key – _______ (this key will be in the initial email we provided to you)

        (License Keys can be used only once)

      6. The Installer will check internet connectivity and advise you of any issues.
        1. The next prompt should be to ask if you want to scan the default IP range, click YES.
        2. Click Finish.
        3. If all is successful you should see 3-4 green check marks like the above image, that means the installation is complete and you can close the window.

          The Installer will check internet connectivity and advise you of any issues.

          1. It is okay for the HP JAMC to have a red X, but the rest need to have the green check marks.

          2. If you need to uninstall EKM, please get with the DCA Team to get the full instructions. You will need to delete the x86 “i2emfw” folder and get a new license key.

          3. EKM is successfully installed and licensed, reply to the original email to let them know. That way they can check to see if all the devices are reporting in EKM.

      Please note that if you get a red X on XMPP, it is possibly a blocked port. This service requires port 5222 open for secure messaging communication. The port 5222 TCP/IP outgoing connection is to IP 13.91.248.118 (cashmarkmsg) & IP 13.87.185.255 (predictiveinsights1). Also, you need port 80 open to IP 51.141.70.161 for the license server.

      Congratulations, you are now set up with EKM!