1. Help Center
  2. Printer Maintenance

What are service code quick resets and what do the codes mean?

SC Codes 100-499 are error codes that indicate a complete machine disablement. These codes can occur due to various reasons such as hardware malfunctions, power issues, or system errors. However, there is a straightforward solution to resolve these issues. Simply turn off the machine and then turn it back on again. This power cycle effectively resets the machine and clears any temporary errors, allowing it to function normally.

Moving on, SC Codes 501-513 and 600-899 are different types of error codes that specifically affect certain functions of the machine. For example, these codes might disable features like stapling or paper feeding from a specific tray. While these errors can be frustrating, they can typically be resolved by following a similar process. Turn off the machine and then turn it back on. This simple action resets the machine's internal settings and restores the disabled functions.

Now, let's talk about SC Codes 541-569. These particular codes are related to the fuser, which is responsible for heating and bonding the toner to the paper. When a fuser error occurs, it indicates a problem with the heating component of the machine. Unlike the previous codes, resolving fuser errors requires a technician to access the machine's service mode. In this mode, the technician can perform a reset that clears the error and allows the fuser to function properly again.

In summary, SC Codes 100-499 disable the entire machine and can be resolved by power cycling. SC Codes 501-513 and 600-899 disable specific functions, but can also be resolved by power cycling. Lastly, SC Codes 541-569 are fuser-related errors that require a technician to access the service mode for a reset. By understanding these error codes and their respective solutions, you can quickly troubleshoot and resolve any issues that may arise with your machine.